Sea Of Life USA authentically ensures the purity and quality of our product line. Customers may return products within 14 days after receipt due to allergy, dissatisfaction or if item is defective/damaged.

Before Making a Return

We'd like to learn more about your reasons for return so that we can improve our services and meet your needs. If you have questions or would like assistance with the product you are thinking about returning, please submit the form below. We may be able to help you directly prior to the return. Our Customer Service Department will respond to your request within 2 business days.

If you have received an incorrect or damaged product, please call us at 808-271-2850 for further instruction.

If any of the statements below apply to you and the product you are returning, please submit this form. Our Customer Service Department will respond to your concern upon request.

1. First Name:
2. Last Name:
3. Email Address:
4. Phone Number:
5. Preferred Method of Contact: Select... phone - am phone - pm email
6. Invoice/Order Number:
7. What is your reason for unsatisfaction? Select... product had an ingredient in it that I object to
8. Comments:
   

How to Return Something

If you are not satisfied with any purchased product and our Before You Make a Return option was unable to help you, you may return your product for a refund or a replacement. Simply send the product back to:

          Sea Of Life USA
          RETURNS DEPT
          700 Richards St #1510
          Honolulu, Hawaii 96813

We recommend you use UPS or US Priority to ensure fast delivery. We are unable to refund shipping charges. Make sure to include your name and phone number in your returned package .

• If you would like a replacement product, we will send out a replacement of the same product at no cost to you.
• If you would like a credit card refund, we will need your credit card information in order to issue the refund to your credit card. If this information is not included with your returned product, we will call you to collect it. Please Note: We cannot process a credit card refund without this necessary information .

Credit Card information we require

• Credit Card Number
• Expiration Date
• Security Code (found on the back of the card)
• Name on the Card

For further assistance with returns or exchanges, please contact Customer Service at 808-271-2850.
Privacy is very important to us. Please know that we use your credit card information to issue your refund only. Moreover, we will not retain your credit card information once your return has been processed. We never share your information with other organizations.

Sincerely,
Sabina Hemmling - Wizman
www.SeaOfLifeUsa.com

Contact Information
SWizman@SeaOfLifeUSA.com